ENTHUSIASTIC COMMUNICATOR WEB DESIGNER CONTENT CREATOR TEAM PLAYER GOAL GETTER
Professional StatemenT
My commitment to effective communication begins with listening more than I speak and creating space for others to be heard. I believe strong leadership empowers people to step into roles that align with their strengths and natural talents.
I consistently strive to exceed expectations by developing a deep understanding of my responsibilities and how my work connects to the broader professional community. I have built trust with colleagues by fostering collaboration, improving morale, and leading with integrity. I thrive in environments where dedication, accountability, and strong work ethic are recognized and valued.
PERSONAL
Statement
I am deeply grateful for opportunities to give back and share my life experiences in ways that encourage and motivate others. My positive outlook, determination, patience, and genuine kindness have helped sustain many meaningful friendships over decades.
Throughout my life, I have held various leadership roles, from serving as a team captain to participating on executive boards. In each role, my ability to connect with people through attentive and empathetic listening has guided me through challenging interactions and allowed me to rebuild trust in moments when confidence had been strained.
"I'm not telling you it's going to be easy, I'm telling you it's going to be worth it." - Art Williams
Skills
Education
University of Akron
Akron, Ohio
Business/Organizational Communications
Designations
Certified Manager of Community Associations (2022)
Association Management Specialist (2022)
Interests
Business Experience
Potomac Ridge at Lansdowne Woods
Lansdowne, Virgina
ASSOCIATION MANAGER
02/2024 - Present
FirstService
Residential
Fredericksburg, Virgina
COMMUNITY MANAGER
04/2022 - 01/2024
Property Management People, Inc.
Leesburg, Virgina
ASSISTANT MANAGER
01/2022- 04/2022
COMMUNICATIONS & WEB DEVELOPMENT SPECIALIST
11/2021- 01/2022
ADMINISTRATIVE ASSISTANT
09/2020 - 11/2021
Unimex
Sterling, Virgina
VENDOR RELATIONSHIP MANAGER
02/2020 - 05/2020
OFFICE ASSISTANT
11/2019 - 02/2020
Pipeline Packaging
Glenwillow, Ohio
BUYER
06/2012 - 04/2014
CUSTOMER SALES REPRESENSTATIVE
04/2010 - 06/2012
Harwick Standard
Akron, Ohio
ADMINISTRATIVE ASSISTANT / CUSTOMER SERVICE REPRESENSTATIVE
05/2003 - 10/2009
PROFESSIONAL HIGHLIGHTS
PROPERTY MANAGEMENT
- Earned CMCA® and AMS® designations
- Build and redesigned websites & newsletters
- Creation & implementation of organizational policies
- Led day-to-day operations for an active adult 230-unit high-rise community, overseeing budgets, vendors, employees, compliance and residents.
GOVERNMENT CONTRACTS
- Reviewed bids to determing viability of the opportunity through an in-depth analysis and summary
- Obtained pricing and lead times from vendors
- Completed document preparation and responded through paper or online portals for submission
PURCHASING
- Obtained and negotiated pricing for awarded contracts including local and federal government agencies
- Constant follow-up on shipping, transport, and delivery
- Reviewed and assessed inventory levels for several warehouses
- Processed direct ship order for several warehouses
CUSTOMER SERVICE
- Entered, confirmed, and revised orders received by email, phone, and fax
- Completed pricing letters, processed return and samples
- Created and updated pricing and inventory spreadsheets
- Handled dozens of incoming calls daily, serving as gatekeeper and order taker
VOLUNTEER EXPERIENCE
Growing up, my mother volunteered often and instilled in me the understanding of always doing for others. Despite what we had, there was always time to serve. I’ve been able to work with dozens of organizations, but I’ve had a special connection to the ones listed below.
One of the greatest gifts you can give is your time.
