Terms & Conditions

Shop with Zee | Zaina Marie

Effective Date: October 8, 2026

Welcome to Shop with Zee! We’re happy you’re here.

By visiting our website or purchasing our products, you agree to the following Terms & Conditions. Please review them before completing your purchase.

1. Products & Availability

Shop with Zee offers a variety of physical merchandise, handmade creations, personalized products, and digital downloads.

We make every effort to accurately describe and photograph our products. However, colors and appearances may vary slightly depending on your screen settings and the materials used.

All products are subject to availability. We reserve the right to discontinue products, adjust prices, or cancel orders when necessary. If an order is canceled after payment, a refund will be issued.

2. Pricing & Payments

All prices are listed in U.S. dollars unless otherwise indicated.

Payment is required at checkout. Applicable shipping charges and taxes will be displayed before your purchase is completed.

We use third-party payment processors to securely process transactions. Shop with Zee does not store your complete credit card information.

3. Order Processing & Shipping

Orders are processed as promptly as possible. Processing times may vary depending on the product, order volume, and whether an item is handmade or personalized.

Estimated delivery dates are not guaranteed. Once an order has shipped, delivery times may be affected by the shipping carrier or circumstances beyond our control.

Customers are responsible for providing accurate shipping information at checkout. Please contact us promptly if you discover an error.

4. Returns & Refunds

We accept returns on eligible physical products within 14 days of delivery.

To qualify for a return, products must be unused, unworn, and in their original condition.

To request a return, contact hello@zainamarie.com within 14 days of receiving your order. Please include your order number and the reason for your return.

Customers are responsible for return shipping costs unless the product arrived damaged, defective, or incorrect.

Original shipping charges are nonrefundable unless the return is due to an error on our part.

Once an eligible returned item has been received and inspected, an approved refund will be issued to the original payment method.

5. Exchanges

We do not offer direct exchanges.

If you would like a different size, color, or design, you may return an eligible item within the 14-day return window and place a new order.

If your order arrives damaged, defective, or incorrect, please contact us so we can help resolve the issue.

6. Custom & Personalized Products

Because custom and personalized items are created specifically for each customer, these products are final sale and cannot be returned or refunded unless they arrive damaged, defective, or incorrect.

Customers are responsible for reviewing and confirming personalization details, including names, spelling, colors, and other requested information.

7. Digital Products

Digital downloads are delivered electronically and do not require physical shipping.

Due to the nature of digital products, purchases are generally final once the digital content has been delivered or made accessible, except where required by applicable law.

Digital products are intended for personal use only unless otherwise expressly stated. Purchasing a digital product does not transfer copyright or ownership rights.

8. Intellectual Property

Unless otherwise indicated, original website content, written materials, graphics, digital downloads, and original designs created by Shop with Zee are protected by applicable intellectual property laws.

Purchasing a product does not grant permission to reproduce, distribute, resell, or commercially exploit protected content without authorization.

Third-party trademarks, artwork, and other intellectual property remain the property of their respective owners.

9. Website Use

Customers agree to use this website lawfully and responsibly.

Unauthorized attempts to interfere with website functionality, misuse our services, or engage in fraudulent transactions are prohibited.

We reserve the right to refuse or cancel orders involving suspected fraud or unlawful activity, subject to applicable law.

10. Privacy

We respect your privacy.

Information collected during checkout is used to process orders, provide customer service, and operate our business.

For additional information about how personal information is collected, used, and protected, please review our Privacy Policy.

11. Limitation of Liability

To the extent permitted by applicable law, Shop with Zee is not responsible for indirect or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions limits rights or remedies that cannot legally be excluded.

12. Changes to These Terms

We may update these Terms & Conditions as our business evolves.

Any updates will be posted on this page with a revised effective date. Changes will apply prospectively, except where otherwise permitted by law.

13. Governing Law

These Terms & Conditions are governed by the applicable laws of the Commonwealth of Virginia and the United States, without limiting any mandatory consumer protections that may apply.

14. Contact Us

Questions about an order, product, or our policies?

We’d love to help!

Shop with Zee | Zaina Marie

Email: hello@zainamarie.com

Website: www.zainamarie.com